We do not accept prescription requests over the telephone.
Repeat prescriptions can be obtained:-
By Hand: hand in your repeat prescription, clearly indicating which items you require. This can be placed in the box provided in the waiting room or at Gorran Haven branch surgery. Only items that have been ticked on the repeat slip will be processed.
By Fax: Our fax number is 01726 842565, please clearly indicate your name, address, items you require and where you would like to collect your medication/prescription.
Online: We are also able to accept requests for repeat prescriptions by this website by clicking on the Waiting Room button below. In order to utilise this service you must ensure that you are a registered user. If you have not registered as yet, please attend the surgery in person to complete the consent form.
REPEAT PRESCRIPTIONS WILL BE AVAILABLE AFTER 48 HOURS. IF THERE IS AN ISSUE WITH THE PRESCRIPTION REQUESTED A MEMBER OF THE DISPENSARY TEAM WILL BE IN CONTACT.
The dispensary offers a FREE home delivery service for dispensing patients EVERY MONDAY, except on a bank holiday when this service will be provided on a Tuesday. If you would like more information regarding the delivery service please speak to a member of the dispensary team.
Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.